Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
What to do (remedy: refund)
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Why it was recalled
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
Incidents/injuries: The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Which products are affected
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Photos of the recalled product
Recall details
- Recall number
- 25431
- Recall date
- August 14, 2025
- Recalling firm
- Werner
- Products
- Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
- Sold at
- Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
- Manufactured in
- China
- Importers
- Werner Co., of Itasca, Illinois
- Official notice
- View on CPSC.gov →
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